AI for Diabetes Patient Recall in South Africa

South Africa has an estimated 4.5 million people living with diabetes — and the majority are managed in private general practice. For GPs and endocrinologists, the challenge is not just treating diabetes but ensuring patients stay engaged with their care. Without structured recall, diabetic patients miss HbA1c reviews, foot checks, and medication adjustments that prevent complications.

The Cost of Missed Diabetic Reviews

A single missed diabetes review can lead to months of uncontrolled glycaemia, increasing the patient's risk of complications and the practice's risk of losing the patient entirely. For the practice, each missed chronic care appointment represents R300–R600 in lost consultation revenue. Multiply that across 50 lapsed diabetic patients and the annual impact is significant.

How Xtreme AI Automates Diabetes Recall

• 3-monthly review reminders: WhatsApp messages sent automatically when each diabetic patient is due for their next HbA1c review.
• Medication refill alerts: Patients are reminded to book before their insulin, metformin, or other medication runs out.
• Annual complication screening: Reminders for annual eye exams, foot assessments, and kidney function tests.
• Lifestyle coaching touchpoints: Automated motivational messages to support dietary and exercise compliance between reviews.

Book a Free Demo

Visit amzxtreme.com or WhatsApp +27 84 786 1663.